Joint Commission Releases New Cultural Competency Standards
The Joint Commission has released new cultural competency standards which will be in effect beginning no earlier than January 2012. Now is the time to familiarize yourself with these standards and begin developing dissemination and implementation strategies for these standards.
Every patient that enters the healthcare system has a unique set of needs—clinical symptoms that require medical attention and issues specific to the individual that can affect his or her care. The Joint Commission has made several efforts to better understand individual patients’ needs and to provide guidance for organizations working to address those needs. The Joint Commission first focused on studying language, culture, and health literacy issues, but later expanded its scope of work to include the broader issues of effective communication, cultural competence, and patient and family-centered care. No longer considered to be simply a patient’s right, effective communication is now accepted as an essential component of quality care and patient safety.
Click here for two additional resources on meeting new Patient-Centered Communication and Language Access standards:
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Joint Commission Update
The Joint Commission is sharing updates on the development of proposed standards at gatherings of key stakeholders across the U.S.
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“CultureVision has allowed us to share well-researched cultural information with all our staff across a wide geographical area. Our staff now have instant access to a tool to improve the services they deliver and they also are reporting that they are more comfortable and confident in their ability to interact with clients from diverse cultures.”
-David Harris, Coordinator of Holistic Recovery & Wellness